Improve your customer support with an omnichannel platform
Respond in seconds, reduce operational workload, and provide personalized 24/7 support with the AI agent LiaDesk.
14 days free – no commitment
Automatic support with LiaDesk
Resolve up to 70% of the most common inquiries with your AI agent, trained to deliver accurate, personalized, and 24/7 responses.
Hassle-free multichannel
Manage conversations from WhatsApp, Instagram, Email, Webchat, Telegram, and more — all in one panel, without losing traceability or quality in customer service.
No-code automations
Set up smart flows, auto-responses, tags, and assignment rules without needing technical knowledge or complex integrations.
Real-time metrics
Access detailed reports by channel, agent, or team. Measure response times, customer satisfaction, and operational efficiency with just a few clicks.
Customizable single dashboard
Centralize all your interactions and manage customer support from a clean, intuitive, and fully adaptable visual environment tailored to your processes.
Custom branding and your own domain
Manage your platform from your own domain and strengthen your visual identity with your logo, colors, and custom branding.
Functions designed to grow with you
Discover all the tools that will allow you to optimize your processes and deliver a faster, more personalized customer experience.
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Connect with your favorite tools
Connect LBDesk with the platforms you need to efficiently manage your business.
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Fast support from your Smartphone
Optimize response times and keep productivity moving.
See all FeaturesWhy Choose LBDesk?
- Functional Free Plan
- Truly unified control panel
- AI trained with your own content
- Direct connection with e-commerce platforms
- Multichannel management with multi-language support
- Branding and custom domain available in Enterprise
Choose the plan that fits your business
Free
For entrepreneurs starting out without compromising on quality
Ideal for freelancers and small businesses that need to manage from a web channel and test the power of LBDesk at no cost.
- 50 monthly conversations with LiaDesk AI
- Integrated webchat
- Multilingual support
- Quick replies and internal notes
- AI scraping (up to 5 URLs)
- Pre-chat form
- Slack integration
- Basic real-time reports
Essentials
The essential solution for collaborative teams
Designed for small businesses that need agility, basic automation, and more communication channels.
- 150 monthly conversations with LiaDesk AI
- Channels: Email, WhatsApp, Instagram
- AI Scraping (up to 10 URLs)
- Automated tasks
- Help center, tags, custom views
- Pre-chat form + custom attributes
- Conversation reports, agents, and inboxes
- Priority email support
Growth
Automation and analytics for growing businesses
Ideal for teams looking for efficiency with smart workflows, advanced reports, and greater AI capacity.
- 300 AI conversations + expansion option
- Additional channels: SMS, Telegram, API
- Intelligent scraping (up to 20 URLs)
- AI training content upload
- E-commerce integration
- Advanced training + automatic conversation summarization
- Automation, teams, schedules, and auto-response
- Segmentation, campaigns, filters, and custom views
- Comprehensive and downloadable reports
Enterprise
Full power, security, and unlimited customization
Designed for large organizations that require control, privacy, customized branding, and a tailored LiaDesk agent.
- Custom AI conversation volume
- Custom AI scraping
- Real-time training + LiaConnect (external API)
- Custom AI Agent
- Advanced integrations
- Custom domain access
- SSO authentication + audit logs
- Unlimited data retention
- Dedicated account manager
- Voice, video, and full priority support
What you can achieve from day one
Save over 60% of support time
Provide automatic responses in multiple languages
Measure, improve, and scale your support with intelligence