Connect your entire ecosystem from one place
LBDesk adapts to your workflow by connecting with the platforms and tools you already use. Smart integrations that add real value.
Check all our integrationsCentralize your conversations with our integrated channels
Connect LBDesk with the channels where your customers already are. Receive and reply from a single panel, maintaining the history and traceability of every conversation.
Connect your store and improve post-sales support
Check order history, update statuses, and respond to your buyers with full context. This feature is currently under development.
Add our chat widget to your website without complications
Installing the LBDesk widget is easy, either via plugin or directly with a single line of code. Perfect for custom sites or popular CMSs
Direct script copy of the widget for custom-made sites
Automate processes and connect with your sales ecosystem
Connect LBDesk with your marketing and CRM tools to boost your results. Automate lead generation, measure campaign performance, and keep your team aligned with real-time data.
Improve teamwork from the very first message
Receive notifications, connect your inbox with real-time communication flows, and keep your entire team informed
LiaDesk + ChatGPT integrated into your workflow
LiaDesk automates the most common responses. In addition, your agents have writing assistance through ChatGPT, integrated directly into the support interface to provide clearer and more effective answers.
AI-assisted writing in real time
Tone and spelling correction
Smart reply suggestions
Fully integrated into the support dashboard
All integrations
Everything you need, integrated
Discover all the integrations our platform offers to optimize your workflow and boost productivity
Integrate LBDesk with WhatsApp to keep your team in sync. Receive notifications of new conversations and reply directly from the LBDesk app.
Facebook Messenger
Integrate Facebook Messenger with LBDesk to keep all your communication channels centrally managed. Receive notifications of new conversations and reply to them directly from the LBDesk platform or mobile app.
Integrate Instagram with LBDesk to keep all your communication channels centrally managed. Receive notifications of new conversations and reply to them directly from the LBDesk platform or mobile app.
Telegram
Integrate Telegram with LBDesk to keep your team synchronized. This integration allows you to receive Telegram messages and reply directly from the LBDesk platform or mobile app.
Line
Integrate Line with LBDesk to keep your team synchronized. Receive notifications of new conversations and respond immediately from the LBDesk platform interface or mobile app.
Website (Chat Widget)
Integrate LBDesk with your website to keep your team synchronized. Receive notifications of new conversations started on your site and reply directly from LBDesk.
Integrate your email account with LBDesk to maintain centralized management. Turn your emails into conversations and respond instantly from the LBDesk platform or mobile app.
SMS
Integrate LBDesk with SMS to keep your team synchronized. Receive notifications of new text messages and reply directly from the LBDesk interface.
API
Integrate LBDesk with other communication channels via API to keep centralized management of your channels. Configure custom endpoints to receive notifications of new conversations and respond to them directly from LBDesk.
Webhooks
Webhook events provide real-time updates about your LBDesk account activities. You can subscribe to your preferred events, and LBDesk will send you HTTP callbacks with the updates.
OpenAI
Harness the power of OpenAI’s large language models with features like response suggestions, summarization, message rephrasing, spell-checking, and tag classification.
Linear
Create issues in Linear directly from the conversation window. You can also link existing Linear issues for faster and more efficient tracking.
Start enhancing your ecosystem with LBDesk
Connect your channels, automate tasks, and improve customer service by integrating the tools you already use.